Artificial intelligence (AI) is surrounding us every day. If you have watched Netflix or used Alexa or Siri you have been exposed to AI without even knowing it. But what is AI? It is the computer’s ability to mimic problem solving and decision-making in the same way as a human. But AI isn’t just one thing – it is a combination of different components: computers, algorithms, and data. As dental patients are consumers, they are using artificial intelligence in their everyday lives and are expecting the dental teams they visit to be using the latest technology to communicate, diagnose and treat their dental disease. Whether practices are utilizing AI or other technology, patients are expecting to experience the same innovations that other aspects of their lives are encountering.